WTS International

  • Spa Attendant

    Posted Date 2 months ago(3/6/2018 1:56 PM)
    Region/City
    New York
    State
    New York
    Position Type
    Spa
    FT/PT
    Part-Time
    # of Openings
    2
  • Overview

    The Spa Attendant/Concierge maintains the highest level of cleanliness and tidiness to the facility. The Spa Attendant ensures all supplies are properly replenished. The Spa Attendant provides excellent customer service when escorting guests to treatment areas and when providing tours of the facility.

    Responsibilities

    • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
    • Restocks all linens in locker rooms and appropriate guest areas.
    • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
    • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
    • Distributes and places linens in spa rooms, closets, and dispensary.
    • Escorts spa guests to changing areas in a courteous and timely manner.
    • Explains the set-up and workings of the locker rooms, bathroom, and shower to the guests.
    • Performs laundry duties, if applicable, including washing, drying, and folding linen.
    • Ensures all areas are clean and replenishes supplies as needed.
    • Understands the basics of the spa menu and products in order to communicate knowledgeably with guests.
    • Ensures the “WTS Experience” for members and guests by maintaining the standards set in WTS’ Basics to Excellence (BTE), WTS’ Mission Statement/Values; Standards and Expectations, and WTS’ Brand Standards.
    • Adheres to policies of the facility and WTS International.
    • Reports any incident or accident to the Spa Director.  
    • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

    Qualifications

     • High school diploma or GED required

     • Customer service experience.  Previous experience preferred in a spa.
    • Excellent customer service skills and strong work ethic.
    • Efficient, well organized, and able to handle a variety of duties simultaneously.
    • Energetic, enthusiastic and motivational.
    • Professional manner, discretion, and appearance.
    • Excellent verbal and written skills.
    • Strong team player.
    • Ability to lift 25 lbs.

    Facility/Job Highlights

    WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.

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