WTS International

  • Membership Sales Associate

    Posted Date 6 months ago(8/8/2018 9:21 AM)
    Rockville, MD
    Hourly Rate Plus Commissions
    Position Type
    # of Openings
  • Overview

    Bender JCC of Greater Washington, Rockville, is searching for a Membership Sales Associate to join the team! The Membership Sales Associate’s core responsibilities include prospecting and lead generation, meeting sales quotas, and community outreach.  Working in a collaborative team-oriented environment, the Membership Sales Associate will work toward meeting monthly goals in each of these areas.


    • Sell JCC Fitness and Wellness Memberships, Community Memberships, and ancillary services.
    • Sell personal training, and other Fitness and Wellness programs at the point-of-sale.
    • Directly participates in the new member on-boarding process by sending out appropriate communications. Generate prospects, and implement excellence in follow-up.
    • Actively seeks referrals from current members
    • Handle all phone, website, and walk-in inquiries
    • Maintain accurate daily and monthly sales statistics
    • Promote goodwill with members, prospects, and guests
    • Personally, and in conjunction with assigned staff, calls new and current members regularly to ensure usage and satisfaction.  Troubleshoots any problems, with sensitivity to other departments.
    • Work with the Manager of Membership and Community Engagement to develop a plan for outside sales. Spend time out of the building to generate awareness of the JCC to the community.
    • Works closely with other department managers to implement member initiatives and programs to promote Fitness membership.
    • Attend street fairs and other community events to promote the JCC.


    • Bachelor’s degree plus minimum of 3 years prior fitness industry or sales experience preferred.
    • Excellent customer service skills.
    • Goal-oriented with great attention to details and follow-up.
    • Strong team player, extremely personable, professional, and hard-working with exceptional organizational skills.
    • Solid ability to use computer software, including Microsoft Office (Word, Excel, PowerPoint), email, internet.


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