WTS International

  • Spa Attendant

    Posted Date 2 months ago(1/8/2020 1:33 PM)
    Position Type
    # of Openings
  • Overview

    WTS International, the world's leading spa, fitness and leisure firm, is seeking a Spa Attendant. The Spa Attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.


    • Ensures the “WTS International Experience” for guests by maintaining the standards set in WTS’ Basics to Excellence (BTE), WTS International Mission Statement/Values;  Standards and Expectations, and WTS International Brand Standards.
    • Adheres to policies of WTS International.
    • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
    • Restocks all linens in locker rooms and appropriate guest areas.
    • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
    • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
    • Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
    • Escorts members/guests to changing areas in a courteous and timely manner.
    • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
    • Performs laundry duties, if applicable, including washing, drying, and folding linen.
    • Ensures all areas are clean and replenishes supplies as needed.
    • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
    • Greets each and every guest with a smile and direct eye contact.
    • Informs facility management of any member, guest, or facility issues.
    • Reports any incidents or accidents to a member of the management team.
    • Other duties as assigned


    • High School Diploma or GED
    • Previous customer service experience, preferably in the hospitality industry.
    • Ability to have conversations with members/guest so that information that is conveyed is understood.
    • Efficient, well organized, and able to handle a variety of duties simultaneously
    • Energetic, enthusiastic and motivational.
    • Professional manner, discretion, and appearance.
    • Strong team player.
    • Must be able to keep calm and composed while under pressure.
    • Must have an eye for detail.
    • Availability When Facility Is Open: This could include nights, weekends, and holidays.
    • Ability to stand for long periods.
    • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.
    • This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense,  repetitive motions, seeing, hearing, talking, and visual acuity.
    • The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest  supplies such as soap, shampoo, and conditioner, and linen carts.
    • The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.


    Facility/Job Highlights

    WTS International, LLC is an equal employment opportunity employer that is committed to having a diverse work force.


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