WTS International

Racquet Sports Instructor

Posted Date 7 months ago(2/26/2020 2:34 PM)
Region/City
Land O' Lakes, FL
State
Florida
Position Type
Recreation/Leisure
FT/PT
Part-Time
# of Openings
1
ID
2020-7918

Overview

WTS International, the world's leading spa, fitness and leisure firm, is seeking a Racquet Sports Instructor for a 55+ gated community amenity center. The Racquet Sports Instructor is responsible for teaching the game of pickleball and/or tennis to members of the facility.  They provide lessons and offer advice and tips to players at all levels, from beginners to those at advanced stages.  

Responsibilities

  • Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS International operations template.
  • Reports any incidents or accidents to the Facility Manager.
  • Submits all paperwork and financial reporting, if applicable, in accordance with WTS International policy.
  • Assists in facility maintenance, routine preventative maintenance, and repair.
  • Helps maintain a monthly inventory of supplies, equipment, and or products.
  • Understands the use and benefits of services, products, programs, and activities by participating in regularly scheduled staff meetings and training workshops.
  • Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques.  Follows up on guest requests and comments.
  • Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times.  Helps uphold guest rule policy and collects all guest fees.
  • Have a deep knowledge of the intricacies of the game.
  • Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
  • Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
  • Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.
  • Assists in the coordination of all social and competitive events including special tournaments.
  • Submits all lesson and /or sales forms to the Facility Director.
  • Attends staff and facility meetings.
  • Promotes the facility and its amenities to potential members when applicable.
  • Maintains an attractive, up-to-date bulletin board.
  • Other duties as assigned.

Qualifications

  • College degree or comparable work experience
  • Previous Instructor experience preferred
  • Must be an experienced, strong, successful player
  • Teaching certifications from USTA or USPTA
  • Strong team player
  • Excellent customer service skills and strong work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Energetic, enthusiastic and motivational
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Proficient in appropriate computer skills and office equipment
  • Ability to stand for long periods
  • Awareness of proper body mechanics to prevent injury
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
  • Ability to lift 25 lbs.
  • Normal work hours: Varied to include nights, weekends, and holidays

Facility/Job Highlights

WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.

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